Today, we’ll talk about Consumer Cellular, a US-based wireless service provider that caters to the senior citizen demographic and is quickly gaining popularity in the mobile market. Their competitive pricing and exceptional customer service has made them a formidable player in the wireless industry.
About Consumer Cellular
Founded in 1995 and headquartered in Tigard, Oregon, Consumer Cellular started as a privately-owned business but has grown to become the nation’s leading wireless service provider for senior citizens. The company’s philosophy is to provide services that are easy to understand and use, affordable, and of high quality.
One of the biggest selling points of Consumer Cellular is their partnerships with AARP and Target. They offer exclusive discounts to AARP members, who make up a significant portion of their customer base. In addition, the company sells its services in Target stores, making it easy to sign up and get started on a plan.
Consumer Cellular primarily operates on two networks – AT&T and T-Mobile – giving customers access to two of the largest and most reliable networks in the country. They also have a range of cell phones, including Apple, Samsung, and LG, that appeal to different customers based on their preferences and budgets.
Consumer Cellular vs. TracFone – Which Carrier is Better?
When it comes to choosing a wireless carrier, there are many options, but it can be tough to decide which one is right for you. Two popular choices are Consumer Cellular and TracFone, so let’s see how they compare in terms of coverage, pricing, and other features.
TracFone operates on all major networks, including AT&T, Verizon, T-Mobile, and Sprint, so coverage is extensive. However, Consumer Cellular operates only on AT&T and T-Mobile’s networks, so there may be areas where coverage is limited.
Costs and Plans
Consumer Cellular offers affordable plans that cater to senior citizens, making it an attractive option for people looking for a cost-effective plan. Meanwhile, TracFone has a large range of plans that cater to different demographics but their monthly plans tend to be more expensive than Consumer Cellular’s.
One of the key selling points of Consumer Cellular is their excellent customer service. They have won multiple J.D. Power awards for customer service and have dedicated representatives who cater specifically to senior citizens. TracFone, on the other hand, has a more generalized approach to customer service and may not be as focused on serving seniors.
Consumer Cellular vs. AT&T – Which Is Best For You?
If you’re deciding between Consumer Cellular and AT&T, there are a few factors to consider. While they both operate on AT&T’s network, there are differences in pricing, plan options, and customer service.
Costs and Plans
AT&T may offer more flexible plans and options when compared to Consumer Cellular, but these plans generally come with a higher price tag. However, AT&T offers a greater range of plans, so it may be worth considering if you have specific needs that are not met by Consumer Cellular.
While both companies offer superior customer service, Consumer Cellular offers dedicated representatives who cater specifically to senior citizens. These representatives are trained to understand the unique needs of older customers and offer tailored support. AT&T may be a better option if you’re looking for a more generalized customer service approach.
Frequently Asked Questions (FAQs)
1. What Is The Advantage Of Using Consumer Cellular Vs Other Carriers?
There are several advantages to using Consumer Cellular over other carriers. For seniors who don’t need extensive data plans, Consumer Cellular’s affordable pricing and ease of use make it a great option. In addition, their exclusive partnership with AARP allows for even more cost savings.
2. Will I Be Able To Keep My Phone Number If I Switch To Consumer Cellular?
Yes, you can keep your phone number when you switch to Consumer Cellular. However, you may have to pay a one-time “porting” fee to transfer your number. This fee varies depending on the carrier you are currently using and can range from $10 to $45. It is always best to check with your current carrier regarding any fees before switching to Consumer Cellular.
Consumer Cellular YouTube Video
Take a look at this video featuring Consumer Cellular’s products and services:
In conclusion, Consumer Cellular is a great option for seniors who are looking for an affordable, easy-to-use wireless carrier with exceptional customer service. While it may not be the best option for heavy data users or those who travel frequently, the cost savings and exclusive partnerships with AARP and Target make it a viable option for many people. Whether you’re switching from another carrier or signing up for the first time, Consumer Cellular may be a great option for you.