Consumer Cellular is an American wireless service provider that is known for its affordable pricing plans and customer-focused approach. The company has been growing rapidly in recent years and has now settled into its expansive new home.
Fast-growing Consumer Cellular settles into its expansive new home
Consumer Cellular recently moved into a new headquarters in Tigard, Oregon. The company’s new home is a 177,000 square-foot building that features a modern design and state-of-the-art amenities. This move was necessary due to Consumer Cellular’s rapid growth in recent years. The company has added more than 1,000 employees since 2015 and now has a workforce of over 2,700 people.
The new headquarters is designed to support the company’s continued growth and provide a better experience for its employees. The building features open floor plans, collaborative workspaces, and plenty of natural light. The company also invested in amenities like a fitness center, a cafeteria, and an outdoor courtyard to promote employee wellness and happiness.
“The new headquarters is a reflection of our commitment to continued growth and our employees’ well-being,” said John Marick, Consumer Cellular’s CEO. “We wanted to create a space that is not only functional but also inspires creativity and collaboration.”
Consumer Cellular Outage in Chicago, Illinois – Is The Service Down?
Consumer Cellular experienced a service outage in Chicago, Illinois, recently. The outage affected a significant number of customers in the area and caused frustration for many. The company quickly identified the issue and began working to restore service as soon as possible.
According to Consumer Cellular, the outage was caused by a problem with one of the company’s servers. The issue was resolved within a few hours, and service was fully restored to all affected customers. The company apologized for the inconvenience and assured its customers that it will work to prevent similar issues from occurring in the future.
“We take service outages very seriously, and we understand how important it is for our customers to stay connected,” said a representative from Consumer Cellular. “We apologize for the inconvenience and appreciate our customers’ patience as we worked to resolve the issue.”
Consumer Cellular in Redmond Seeking 200+ New Employees to Fill Newly Created Jobs
Consumer Cellular is currently seeking more than 200 new employees to fill newly created jobs at the company’s call center in Redmond, Oregon. This is part of the company’s ongoing expansion plan, which aims to keep pace with the growing demand for its services.
The call center is a crucial part of Consumer Cellular’s operations, as it serves as the primary point of contact for customers who need assistance with their wireless service. The company is looking for highly motivated individuals who are passionate about customer service to join its team.
“We’re looking for people who are dedicated to providing exceptional customer service and who are excited about working in a fast-paced and dynamic environment,” said a representative from Consumer Cellular. “We offer competitive pay and benefits, along with opportunities for growth and advancement within the company.”
Oregon’s Consumer Cellular bought by Chicago firm; Redmond call center is key
In January 2020, Consumer Cellular was acquired by private equity firm GTCR LLC, based in Chicago. The acquisition was seen as a strategic move that would help accelerate Consumer Cellular’s growth and expansion plans.
“GTCR’s investment will enable us to continue to grow and provide exceptional wireless service to our customers,” said John Marick, Consumer Cellular’s CEO. “We’re excited about this new chapter in our company’s history and look forward to working with GTCR to achieve our goals.”
Consumer Cellular has been a success story in the wireless industry, and the acquisition by GTCR is proof of the company’s strong position in the market. With its customer-focused approach, affordable pricing plans, and commitment to excellence, Consumer Cellular is well-positioned for continued growth and success in the years to come.
Consumer Cellular Reviews – What Do Customers Say?
Consumer Cellular has built a reputation as a provider of reliable and affordable wireless service. The company has a loyal customer base, and its customers consistently rate the company highly in reviews and surveys.
According to a recent survey by Consumer Reports, Consumer Cellular was rated the top provider of non-contract cell phone service in the United States. The survey was based on a variety of factors, including customer service, call quality, and value for money.
Customers appreciate Consumer Cellular’s no-contract pricing plans, which offer flexibility and cost savings compared to traditional contract plans. The company’s customer service is also highly regarded, with many customers praising the company’s knowledgeable and helpful representatives.
“I switched to Consumer Cellular because I was tired of paying high prices for a contract plan that I didn’t even use very much,” said a satisfied customer. “I’ve been with Consumer Cellular for a few years now, and I’m very happy with the service. The customer service is excellent, and the prices are unbeatable.”
What sets Consumer Cellular apart from other wireless providers?
Consumer Cellular is known for its customer-focused approach and affordable pricing plans. The company offers flexible, no-contract plans that allow customers to choose the amount of data and talk time that best fits their needs. The company also provides excellent customer service, with knowledgeable and helpful representatives available to assist customers with any issues or questions they may have.
What should I do if I experience a service outage with Consumer Cellular?
If you experience a service outage with Consumer Cellular, the first thing you should do is check the company’s social media channels and website for updates. The company typically provides regular updates on service outages and when they are expected to be resolved. If you still have issues after the outage has been resolved, you can contact Consumer Cellular customer service for assistance.
Introducing Consumer Cellular’s How-To Video Series:
Consumer Cellular has recently launched a new how-to video series aimed at helping customers get the most out of their wireless service. The series covers a variety of topics, including setting up your phone, managing your data usage, and troubleshooting common issues.
The videos are designed to be easy to follow and understand, even for customers who have limited experience with technology. The series has been well-received by customers, who appreciate the company’s efforts to provide educational resources that help them use their phones more effectively.
“I’ve been with Consumer Cellular for a few months now, and I wasn’t sure how to set up my phone initially,” said a customer. “But I watched a few of the how-to videos, and they were really helpful. I feel much more confident using my phone now.”
The how-to video series is just one example of Consumer Cellular’s commitment to providing exceptional service and support to its customers. Whether you’re a tech-savvy user or a beginner, Consumer Cellular has the resources and expertise to help you get the most out of your wireless service.
The Bottom Line:
Consumer Cellular is a wireless service provider that is dedicated to providing affordable, reliable, and customer-focused service. The company has been growing rapidly in recent years and is well-positioned for continued success. With its new headquarters, ongoing expansion plans, and commitment to excellence, Consumer Cellular is a company to watch in the wireless industry.