Consumer Cellular is an American wireless company that provides mobile services exclusively to the senior citizen community in the US. From its humble beginnings in 1995, the company has come a long way to becoming one of the top-rated mobile carriers in the country. In this article, we will take a closer look at Consumer Cellular, its services, and why it stands out in the crowded US mobile market.
Consumer Cellular – A Brief Overview
Portland, Oregon-based Consumer Cellular was founded by John Marick and Greg Pryor in 1995. The company was started as a small cellular provider company aimed at consumers aged over 50. They wanted to offer personalized wireless services to senior citizens who had unique and at times complicated communication needs. They aimed at providing simple, affordable, and reliable services.
Today, Consumer Cellular is recognized as one of the top-rated mobile carriers in the US. The company has over 4 million subscribers nationwide, and its services are especially popular among seniors thanks to their easy-to-use and simple plans.
Consumer Cellular Vs. TracFone – Which Carrier is Better?
Choosing the right mobile carrier for your needs can be a daunting task due to the plethora of options available in the US mobile market. Consumer Cellular and TracFone are two popular mobile carriers with unique selling points that make them stand out in the crowded field. Here is a head-to-head comparison of the two carriers to help you make an informed decision on which one is better suited for your needs:
Price and Plans
Consumer Cellular offers a range of affordable plans starting from as low as $15 a month for limited minutes and texts. The unlimited talk and text plans start from $20 a month, while the unlimited talk, text, and data plans start at $25 a month. Meanwhile, TracFone also offers affordable plans starting from $20 a month for unlimited talk and text. However, TracFone also offers pay-as-you-go plans that are more flexible and tailored to the unique usage patterns of its customers.
Overall, Consumer Cellular’s pricing model is straightforward and easy to understand, making it an ideal choice for consumers looking for simple and affordable plans. However, TracFone offers more flexibility and customization options when it comes to its plans, which is especially useful for consumers who do not have consistent usage patterns.
Coverage and Network Quality
Consumer Cellular offers nationwide coverage through its partnerships with major network carriers like AT&T and T-Mobile. The company also offers 4G LTE coverage in most major cities and towns across the US. Meanwhile, TracFone also employs partnerships with major network carriers like AT&T, Verizon, and T-Mobile to provide nationwide coverage. TracFone also claims to offer extensive 4G LTE coverage in most urban and suburban areas.
Both carriers have reliable network coverage and offer exceptional call quality. However, Consumer Cellular has an advantage as it has direct partnerships with major network carriers, which may lead to a more stable and consistent network performance.
Consumer Cellular is widely regarded for its exceptional customer service. The carrier offers US-based customer support that is available seven days a week. Customers can get in touch with the carrier through phone, email, online chat, or by visiting their retail stores. Meanwhile, TracFone also offers customer service through phone, email, and online chat. However, the carrier has been criticized for having long waiting times when trying to reach customer support.
In terms of customer service, Consumer Cellular has an edge thanks to its US-based customer support and fast response times.
Consumer Cellular Wireless Home Phone Reviews
Consumer Cellular offers a range of home phone and Internet services as well. The company’s home phone services rely on cellular networks to provide users with a more robust and reliable connection. Here is a closer look at Consumer Cellular’s wireless home phone service:
Features and Benefits
Consumer Cellular’s wireless home phone service offers numerous features and benefits that make it an excellent choice for seniors who want a reliable home phone service. Some of the features of the service include:
- Easy Setup: The wireless home phone service is easy to set up and comes with clear and simple instructions to guide users through the setup process.
- Unlimited Talk Time: The service offers unlimited talk time, which is ideal for users who like to spend long hours on the phone.
- No Contract: The home phone service does not require any long-term contracts, which gives users the flexibility to switch plans or services without incurring any penalties.
- Affordable Plans: Consumer Cellular offers some of the most affordable home phone plans in the market, with prices starting from $20 a month.
The wireless home phone service is also ideal for users who live in areas without reliable landline coverage or who want to switch from traditional landline services to a more flexible and affordable alternative.
Fast-growing Consumer Cellular settles into its expansive new
Consumer Cellular’s rapid growth has been fueled by its unique positioning as a wireless provider that caters specifically to the senior citizen community. The company has focused on developing services and plans that cater to the unique needs and preferences of seniors. In 2019, Consumer Cellular generated over $1 billion in revenue, and the company continues to experience steady growth.
To accommodate its growing customer base, Consumer Cellular has expanded its operations considerably in recent years. The company has opened new retail stores across the country, expanded its call center operations, and invested heavily in marketing and advertising campaigns to reach a wider audience.
Consumer Cellular also recently moved to its new headquarters in the Portland suburb of Tigard. The new office spans over two floors of a newly constructed building and reflects the company’s focus on creating a comfortable and convenient working environment for its employees.
What is The Best Consumer Cellular Phone Deals in 2022
If you’re in the market for a new phone and are considering Consumer Cellular, here are some of the best phone deals offered by the carrier in 2022:
1. Samsung Galaxy A32 5G
The Samsung Galaxy A32 5G is a mid-range smartphone that offers reliable performance and fast internet speeds. The device features a 6.5-inch HD+ display, a long-lasting 5,000mAh battery, and impressive camera capabilities. Consumer Cellular is offering the Samsung Galaxy A32 5G for $299 with a $50 gift card.
2. Motorola Moto E7
The Motorola Moto E7 is a budget-friendly smartphone that offers excellent value for money. The device features a large 6.5-inch display, long battery life, and dual rear cameras. Consumer Cellular is offering the Motorola Moto E7 for $79, which is an excellent deal for users on a budget.
Q1. Does Consumer Cellular offer international roaming?
Yes, Consumer Cellular offers international roaming for its customers. Users can add an international roaming plan to their existing account, which will enable them to use their phones in over 160 countries worldwide.
Q2. Does Consumer Cellular offer family plans?
Yes, Consumer Cellular offers family plans that are designed to suit the unique needs and usage patterns of families. The family plans start from $30 a month, and users can add additional lines for $15 a month per line. The plans offer unlimited talk and text along with flexible data options.
Consumer Cellular is an excellent wireless carrier that caters to the unique needs and preferences of senior citizens. The carrier offers affordable plans, a reliable network, and exceptional customer service, making it an ideal choice for consumers in this niche market. With its continued focus on expanding operations and developing innovative services, Consumer Cellular is set to become the go-to provider for seniors looking for an exceptional mobile experience.
If you want to learn more about Consumer Cellular, watch this informative video: