Consumer Cellular: A Service Provider Designed for Senior Citizens
Consumer Cellular is a service provider designed for senior citizens. It was founded in 1995 by John Marick and Greg Pryor. The company’s goal is to offer affordable wireless services to seniors with AARP as one of its partners. Consumer Cellular has been in the business for more than 25 years and serves more than 4 million customers.
The company offers both voice and data services through its partnership with AT&T and T-Mobile. They are known for offering low-cost plans, flexible contracts, and a wide range of mobile devices. Consumers can choose from plans that suit their needs, and they can switch between plans anytime. Consumer Cellular caters to people who don’t need unlimited data and would rather pay only for what they need. Their services work well for customers who rarely use their phones or who only need basic services.
Consumer Cellular’s plans start at $15 per month, which includes 250 minutes. The price goes up to $60 per month, which includes unlimited data. Consumers who choose the $60 plan can save money by signing up for autopay and will only pay $55 per month.
The company offers a variety of mobile devices, including iPhones, Samsung Galaxy, LG, and Motorola. They also offer flip phones for seniors who prefer a more straightforward device.
Consumer Cellular’s Coverage
Consumer Cellular’s coverage depends on which network they are using. The company’s GSM network, which uses T-Mobile, covers about 21 states across the U.S. This network’s coverage is not as extensive as the other network that Consumer Cellular uses, which is the AT&T network. The AT&T network covers most of the U.S. It is a more reliable network in terms of coverage and service.
Consumer Cellular’s network coverage may not be as impressive as other service providers that offer unlimited data plans. But the company’s target market (senior citizens) does not require excessive data usage. Therefore, Consumer Cellular’s network is ideal for seniors who need voice and data services for their daily communication.
Consumer Cellular’s Customer Service
Consumer Cellular is known for its award-winning customer service. The company has won several awards from J.D. Power, one of the leading market research companies in the world. Consumer Cellular’s customers can contact the company’s customer service through phone, email, or live chat. The company’s customer service representatives are patient, knowledgeable, and helpful. They assist customers in setting up their devices, updating their plans, or resolving any issues they may be experiencing.
Consumer Cellular’s Positive Reviews
Overall, Consumer Cellular has received positive reviews from its customers. The company has an A+ rating from the Better Business Bureau. Customers who have used Consumer Cellular emphasizes the company’s affordability, flexibility, and excellent customer service. The company’s target market (senior citizens) appreciates the fact that Consumer Cellular does not require a contract and has no overage fees. Consumers also appreciate the company’s plans that cater to their needs.
Consumer Cellular’s FAQ
Here are some frequently asked questions about Consumer Cellular:
1. Are there any hidden fees with Consumer Cellular?
No, there are no hidden fees with Consumer Cellular. The company prides itself on transparency and does not have any additional charges or overage fees. Consumers only pay for what they need.
2. Does Consumer Cellular offer international coverage?
Yes, Consumer Cellular offers international coverage. The company has partnered with MobileSphere to provide international long-distance services. Customers who travel internationally can purchase international plans or pay-as-you-go services.
Conclusion
Consumer Cellular is a service provider that offers affordable wireless services to senior citizens. The company has been in the business for more than 25 years and serves more than 4 million customers. Consumer Cellular’s plans start at $15 per month and cater to people who don’t need unlimited data and would rather pay only for what they need. The company offers a variety of mobile devices, including iPhones, Samsung Galaxy, LG, and Motorola. They also offer flip phones for seniors who prefer a more straightforward device. Consumer Cellular’s network coverage may not be as impressive as other service providers that offer unlimited data plans, but the company’s target market (senior citizens) does not require excessive data usage. Consumer Cellular is known for its excellent customer service and has won several awards from J.D. Power. Consumers who have used Consumer Cellular appreciate the company’s affordability, flexibility, and excellent customer service.
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