CONSUMER CELLULAR JOB DESCRIPTION

Consumer Cellular is an American postpaid mobile virtual network operator that provides wireless services to over 4 million customers. The company offers affordable plans and devices for senior citizens who want to stay connected with their families and friends. It operates on the AT&T and T-Mobile networks, which allows customers to access nationwide coverage and LTE speeds.

Customer Account Advisor

If you’re looking for a career at Consumer Cellular, one of the positions you can apply for is a customer account advisor. This role involves connecting with customers via phone, email, and chat to help them with their account-related concerns, such as plan changes, device activations, and billing inquiries. The ideal candidate should have excellent communication and problem-solving skills, as well as the ability to multitask and work in a fast-paced environment.

Consumer Cellular Profile

Consumer Cellular was founded in 1995 by John Marick and Greg Pryor, two entrepreneurs who saw an opportunity to provide affordable wireless services to seniors. The company initially targeted AARP members, but it later expanded its customer base to include all seniors who wanted a simple and reliable mobile experience. Today, Consumer Cellular is headquartered in Tigard, Oregon, and has over 2,000 employees nationwide.

Consumer Cellular Plans

Consumer Cellular offers a variety of plans that cater to the needs of senior citizens. The company’s plans start at $15 per month and include a certain amount of talk time, texts, and data. Customers can choose to add more data or international calling options to their plans if they need them. Consumer Cellular also offers a 5% discount to AARP members, which can help seniors save money on their monthly bills.

Consumer Cellular APN Settings

If you’re a Consumer Cellular customer, you may need to configure your device’s APN settings to connect to the internet or receive MMS messages. The company provides instructions on how to do this on its website, but you can also contact customer support if you need help. Make sure that you enter the correct APN information for your device and carrier to avoid connectivity issues.

Consumer Cellular Reviews

If you’re considering switching to Consumer Cellular, you may want to read some reviews from current and former customers to get an idea of the company’s strengths and weaknesses. According to Viewpoints.com, an independent review site, Consumer Cellular has an overall rating of 3.5 stars out of 5 based on 249 reviews. Some customers praised the company’s low prices, excellent customer service, and easy-to-use plans, while others criticized its limited device selection and data speeds.

FAQ

Q: Does Consumer Cellular offer unlimited data plans?

A: No, Consumer Cellular does not offer unlimited data plans. However, the company’s plans come with a certain amount of data that should be enough for most seniors’ needs. If you need additional data, you can add it to your plan for a fee.

Q: Can I bring my own device to Consumer Cellular?

A: Yes, you can bring your own device to Consumer Cellular if it is unlocked and compatible with AT&T or T-Mobile’s network. You can check your device’s compatibility on the company’s website or by contacting customer support. If your device is not compatible, you can purchase a new one from Consumer Cellular.

Video

Check out this video to learn more about Consumer Cellular’s plans and services:

Consumer Cellular is a great option for senior citizens who want to stay connected with their loved ones without breaking the bank. The company’s plans are affordable and customizable, which means that customers can choose the talk time, texts, and data they need without paying for features they don’t use. Consumer Cellular also offers excellent customer service, which is essential for seniors who may need assistance with their devices or accounts. So, if you’re a senior citizen who wants a simple and reliable mobile experience, consider switching to Consumer Cellular today!