Consumer Cellular, a mobile virtual network operator that provides low-cost cell phone plans and phones to senior citizens, is making waves in the mobile industry. The company, headquartered in Oregon, has been growing rapidly since its launch in 1995 and has now settled into its new, spacious headquarters in the area.
Fast-growing Consumer Cellular settles into its expansive new headquarters
Consumer Cellular’s new 157,000-square-foot headquarters houses over 1,100 employees and features modern amenities like smart lighting and green energy systems.
“Our new campus allows us the space to house our growing workforce and further advance our mission to provide seniors with quality wireless services at affordable prices,” said Consumer Cellular CEO John Marick.
Consumer Cellular has been seeing staggering growth in recent years, with the number of subscribers increasing from 2.5 million in 2018 to over 4 million in 2021.
Consumer Cellular Reviews – Viewpoints.com
Consumer Cellular’s commitment to affordable wireless services has made it a popular choice among seniors, who are often on fixed incomes. But how good is the service, really? According to reviews on Viewpoints.com, the answer varies.
Some reviewers praise Consumer Cellular for its low prices and top-notch customer service, while others complain about dropped calls and poor coverage.
“I have had Consumer Cellular for several years and have been completely satisfied,” wrote one reviewer. “The plans are very affordable, and the customer service is exceptional.”
“I found their coverage is not as good as some other providers,” wrote another. “I live in a rural area, and I had to switch providers because their coverage was so spotty.”
Despite the mixed reviews, Consumer Cellular has a loyal customer base. The company has been named the “#1 rated cell phone service for two years in a row” by Consumer Reports magazine.
Consumer Cellular (@Consumer_Cell) | Twitter
Social media has become an important tool for businesses to connect with their customers, and Consumer Cellular is no exception.
The company’s Twitter account, @Consumer_Cell, has over 5,000 followers and is regularly updated with news and promotions.
“We use Twitter to connect with our customers and keep them up-to-date on the latest Consumer Cellular news and deals,” said a representative from the company.
Customers can also use Twitter to reach out to Consumer Cellular’s customer service team with questions and concerns.
Consumer Cellular Profile
Founded in 1995, Consumer Cellular is a mobile virtual network operator that provides cell phone plans and phones to senior citizens. The company is headquartered in Tigard, Oregon, and has over 4 million subscribers.
Consumer Cellular’s plans start as low as $15 per month and include no-contract options and unlimited talk and text.
The company was founded by two industry veterans, John Marick and Greg Pryor, who wanted to provide affordable cell phone plans to seniors.
“We saw a need in the market for a wireless company that would cater to the needs of seniors,” said Marick. “Today, our focus on affordability and customer service has made us one of the fastest-growing wireless carriers in the country.”
Consumer Cellular Outage in Kansas City, Missouri: Current Problems and
On August 5, 2021, Consumer Cellular experienced a network outage in Kansas City, Missouri, that left some customers without service for several hours.
According to reports from affected customers, the outage began around 3:30 PM and lasted until 8 PM.
“My service was down for almost five hours,” said one customer. “I rely on my phone for work, so it was a major inconvenience.”
Consumer Cellular issued a statement apologizing for the outage and assuring customers that the company was working to resolve the issue as quickly as possible. By 8 PM, service had been restored to all affected customers.
Q: What makes Consumer Cellular different from other wireless carriers?
A: Consumer Cellular’s focus on affordable wireless services for seniors sets it apart from other carriers. The company offers no-contract plans starting as low as $15 per month and provides top-notch customer service.
Q: Is Consumer Cellular’s coverage as good as other carriers’?
A: Consumer Cellular uses the networks of T-Mobile and AT&T to provide coverage. While the coverage may be spotty in some rural areas, overall, it is comparable to other carriers.
As seen in the video review above, Consumer Cellular is a popular choice among seniors for its affordable prices, no-contract options, and top-notch customer service. While there may be occasional hiccups like the Kansas City outage, the company has a loyal customer base and is continuing to grow.