Consumer Cellular is a mobile virtual network operator (MVNO) that provides cell phone services to the customers by buying network capacity from AT&T and T-Mobile. The company has been in business since 1995 and has become a popular choice for seniors and budget-conscious users who are looking for an affordable cell phone plan. With a variety of plans and devices to choose from, Consumer Cellular offers a range of options to match your needs. In this article, we will compare Consumer Cellular with AT&T and look at which provider is better suited for you.
Consumer Cellular Vs. AT&T
When it comes to choosing a mobile carrier, the options can be overwhelming. Consumer Cellular and AT&T are two popular providers that offer different benefits. Here’s how they compare:
AT&T has one of the largest networks in the United States and covers over 99% of the population. Consumer Cellular, on the other hand, uses AT&T and T-Mobile’s networks, which cover around 98% of the population. In terms of network coverage, AT&T has the edge, but Consumer Cellular’s coverage is still substantial.
Plans and Pricing
When it comes to plans and pricing, Consumer Cellular is known for its affordable prices. The company offers no-contract plans that start at $20 per month for unlimited talk and text. You can also add data to your plan, with 2GB costing $25 per month, 5GB costing $35 per month, and 10GB costing $45 per month. AT&T offers similar plans but at higher prices. Its unlimited talk and text plan start at $35 per month, and you need to pay extra for data. Its 2GB plan costs $55 per month, its 5GB plan costs $60 per month, and its 15GB plan costs $90 per month.
Both Consumer Cellular and AT&T have a good reputation for customer service. Consumer Cellular has won several J.D. Power awards for customer satisfaction, and its U.S.-based support team is available seven days a week. AT&T also has U.S.-based customer support and offers several ways to contact its customer service, including phone, chat, and email.
Consumer Cellular provides a variety of phones, including both basic and smartphones, from popular brands like Apple, Samsung, and Motorola. AT&T, on the other hand, has a much wider selection of phones, including high-end flagship devices like the iPhone and Samsung Galaxy.
Both Consumer Cellular and AT&T offer international roaming, but AT&T has a wider coverage area. AT&T provides roaming coverage in over 200 countries, while Consumer Cellular provides coverage in around 50 countries. If you frequently travel internationally, AT&T may be a better option for you.
Consumer Cellular Overview
Consumer Cellular is a mobile virtual network operator (MVNO) that provides cell phone services to the customers by buying network capacity from AT&T and T-Mobile. The company was founded in 1995 and is based in Tigard, Oregon. Consumer Cellular has become a popular option for seniors and budget-conscious users who are looking for an affordable cell phone plan. The company is known for its straightforward plans and excellent customer service.
Plans and Pricing
Consumer Cellular offers no-contract plans that start at $20 per month for unlimited talk and text. You can also add data to your plan, with 2GB costing $25 per month, 5GB costing $35 per month, and 10GB costing $45 per month. Consumer Cellular also offers shared data plans, which allow you to share your data with up to three lines. The company also provides several discounts, including 5% AARP discount and a 10% military discount.
Consumer Cellular provides a variety of phones, including basic and smartphones, from popular brands like Apple, Samsung, and Motorola. The company also offers refurbished phones, which can save you money. Consumer Cellular provides several payment options, including a one-time payment, payment plans, and leasing options.
Customer service is a crucial factor when choosing a cell phone carrier. Consumer Cellular has won several J.D. Power awards for customer satisfaction and is known for its excellent customer service. The company offers U.S.-based support team that is available seven days a week. You can reach their support team through phone, chat, or email.
Consumer Cellular offers several features designed to make your phone experience better. For instance, the company offers a free usage alert that notifies you when you’re close to reaching your plan’s limit. Consumer Cellular also provides a free data usage guide that helps you track your data usage and avoid overage fees. The company also offers a rewards program that lets you earn points by referring friends and family, paying your bill on time, or buying a new phone. You can redeem your points for bill credits, devices, or accessories.
Can I Port My Mobile Number Online?
Yes, you can port your mobile number online. Most cell phone carriers offer online website or app that enables you to port your number. The process is straightforward; you need to provide some basic information, including your current phone number, account number, and PIN or passcode.
Before you port your number, there are few things that you need to consider. First, make sure that your current carrier does not charge any fees for porting your number. Second, cancel your current plan only after your number has been ported to the new provider. Finally, note that it can take up to 24 hours for your number to complete the porting process.
How to Port Your Number From another Company to Consumer Cellular?
If you’re switching to Consumer Cellular from another carrier, you can bring your phone number with you. Here’s how you can port your number to Consumer Cellular:
- Contact Consumer Cellular: Before you switch, you need to contact Consumer Cellular and provide them with your current account number and PIN or passcode. You also need to confirm that your current carrier does not charge any fees for porting your number.
- Check Eligibility: Consumer Cellular only accepts transfers of numbers that have been active with a live carrier for a minimum of one day and do not have an outstanding balance. The company recommends that you do not cancel your current plan until you have confirmed that your number has been transferred.
- Wait for the transfer: Once you’ve provided all the necessary information, Consumer Cellular will initiate the porting process and send you a confirmation once the transfer is completed.
Frequently Asked Questions
1. Is Consumer Cellular a good phone carrier for seniors?
Yes, Consumer Cellular is an excellent phone carrier for seniors. The company offers affordable plans with unlimited talk and text, low data rates, and a variety of phones, including basic models. It also provides straightforward plans that are easy to understand, and its customer service is highly rated.
2. Does Consumer Cellular offer family plans?
Yes, Consumer Cellular offers family plans that allow you to share your data usage with up to three lines. With a family plan, you can save money on each line and still get the same coverage, features, and benefits as individual plans.
Consumer Cellular and AT&T are both excellent providers, but which one you choose depends on your needs and budget. If you’re looking for affordable plans and excellent customer service, Consumer Cellular is the best option. With a range of plans and devices to choose from, you can get what you need without breaking the bank. If you’re looking for a larger network, wider international coverage, and higher-end devices, AT&T might be a better choice for you. Whichever provider you choose, make sure you consider your needs, budget, and preferences before making a final decision.